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Support

Need help with RaceLabs? We're here to assist you.

Email Support

For general inquiries, bug reports, or feature requests, send us an email and we'll get back to you within 24 hours.

support@racelabs.ai

In-App Messaging

Athletes and coaches can communicate directly through the RaceLabs messaging system within the app.

Available in the app under Messages tab

Account & Privacy

For account issues, data deletion requests, or privacy concerns, please contact our privacy team.

privacy@racelabs.ai

Legal

Review our policies and legal documents.

Frequently Asked Questions

How do I connect with a coach?

Go to your Profile tab and tap "Find a Coach" to browse available coaches. You can also enter an invite code from your coach in the Messages tab.

How do I sync my workouts from Strava or Garmin?

Navigate to your Profile > Wearables to connect your Strava, Garmin, or other fitness accounts. Workouts will sync automatically.

How do I delete my account?

You can request account deletion by emailing privacy@racelabs.ai. We will process your request and delete all associated data within 30 days.

Is RaceLabs free?

RaceLabs offers free accounts for athletes. Coaches may set up paid plans for their athletes. Check with your coach for pricing details.