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Privacy Policy

Last updated: May 29, 2026

1. Introduction

RaceLabs ("we," "our," or "us") is an AI-powered endurance coaching platform for runners, cyclists, and triathletes, available as a web app and as Android and iOS mobile apps. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using RaceLabs you agree to this policy.

2. Information We Collect

We collect:

  • Account & profile data: name, email, password (hashed), phone number, optional profile photo, age, sex, weight, fitness goals, and your role (athlete and/or coach).
  • Health & fitness data: heart rate (average, max, and second-by-second), heart-rate zones, resting heart rate, VO₂max, pace, power, cadence, distance, calories, steps, activity type and duration, training load, and recovery/strain metrics.
  • Precise location data: GPS routes (map polylines) and start coordinates contained in the activities you import from connected devices/services.
  • Payment data: processed by Stripe. When athletes pay a coach, Stripe handles card details directly; we store only non-sensitive billing status (e.g. subscription state, last-paid date, amount, currency) — never full card numbers.
  • Usage, device & diagnostic data: app interactions, device model and OS version, app version, IP address, approximate (IP-based) location, and unique identifiers used by our analytics and crash-reporting providers.
  • Communications: messages between athletes and coaches, and anything you send to support.

3. Health & Fitness Data (including Health Connect & Apple Health)

RaceLabs is a fitness and health application. We read health and fitness data from the sources below, only after you explicitly connect them and grant permission, and only to power training analysis, plan generation, and coaching:

  • Android Health Connect: with your permission we read Exercise sessions, Heart rate, Resting heart rate, VO₂max, Distance, Total calories burned, and Steps. You can revoke this access at any time in Health Connect settings.
  • Apple Health (HealthKit): on iOS, with your permission we read workout and heart-rate data.
  • Garmin, Strava, and WHOOP: with your authorization we import activities, routes, performance metrics, and recovery/strain data via their APIs.

Health and fitness data is used solely to provide the app's features (training metrics, zone analysis, AI plan generation, and sharing with a coach you choose). We do not use health data for advertising, and we do not sell it. Health Connect data is not used by third-party analytics or crash-reporting tools.

4. AI Features

RaceLabs uses AI to generate and adapt training plans and coaching insights. To do this, relevant training and fitness data (such as recent activities, heart-rate zones, fitness/fatigue metrics, and goals) is sent to our AI provider, Anthropic (Claude), for processing. This data is used only to produce your plan and insights; it is not used to train third-party models.

5. How We Use Your Information

  • Provide, maintain, and improve the platform.
  • Analyze training data and calculate metrics and heart-rate/pace zones.
  • Generate and adapt AI training plans and coaching insights.
  • Enable coach–athlete coaching (when you connect with a coach).
  • Process subscription payments to your coach via Stripe.
  • Send notifications and reminders about your training.
  • Diagnose crashes, measure performance, and prevent fraud and abuse.

6. Third-Party Services & Data Sharing

We do not sell your personal information. We share data only as needed to operate the service:

  • Your coach: if you connect with a coach, that coach can view your training data, activities, and metrics.
  • Stripe — payment processing (athlete-to-coach subscriptions).
  • Anthropic — AI plan generation and coaching insights.
  • Garmin, Strava, WHOOP — fitness data import (read-only, with your authorization).
  • PostHog — product analytics (usage events, device identifiers).
  • Sentry — crash and error reporting (diagnostic data, device info).
  • Expo / cloud hosting and push providers — app delivery, notifications, and infrastructure.
  • To comply with the law or protect our rights, safety, and users.

7. Data Retention

We retain your information while your account is active or as needed to provide the service. When you disconnect a third-party service we stop syncing new data but may retain previously synced data until you delete it. You can delete your account and data at any time (see Section 8).

8. Account & Data Deletion

You can permanently delete your RaceLabs account and associated personal data from within the app (Settings → Account) or on the web at racelabs.ai/delete-account. Deleting your account removes your profile, activities, health/fitness data, and training history, and cancels any active subscription. Some records may be retained where required by law (for example, financial records). Questions: privacy@racelabs.ai.

9. Your Rights

  • Access, correct, export, or delete your personal data.
  • Withdraw consent and disconnect third-party services at any time.
  • Revoke Health Connect / Apple Health permissions in your device settings.
  • Object to or restrict certain processing.

10. Data Security

We use appropriate technical and organizational measures to protect your data, including encryption in transit and secure on-device storage of authentication tokens. No method of transmission or storage is 100% secure.

11. Children's Privacy

RaceLabs is not intended for individuals under 16, and we do not knowingly collect their data.

12. Changes to This Policy

We may update this policy from time to time. We will post the updated policy here and revise the "Last updated" date.

13. Contact Us

Questions about this Privacy Policy or your data:

Email: privacy@racelabs.ai